T & C’s

Refund / Exchange Policy

Downloadable Products

There are no refunds on mp3 audio or ebook products/HomeStudy Courses unless stated in the product descriptions guarantee.

All Other Products

If you receive a defective product, we will gladly exchange your merchandise within 15 days of your initial purchase.

Training Courses Cancellation Policy

Distance Learning Courses

Once you have enrolled on our training your course materials will be sent to you electronically.  Please note there are no refunds for digital courses.

Training Courses

All deposits and course fees are non-refundable.  In the unlikely event that you are unable to attend a training, due to a medical emergency, we may be able to offer you a place on an alternative training.

Credit Cards

“we do not store credit card details nor do we share customer details with any 3rd parties”

Soulutions Holistic Training. Rainbow Lodge, Hoxley Rd, Bournemouth BH10 6BN

If you have any questions regarding this Refund/Exchange Policy, please contact kimberley@kimberleylovell.co.uk

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